Cleaning schedules are set once the first resident in your home moves in. If you're a newly-formed house, you can expect your first cleaning about one month from the first roommate’s move-in date.
Holidays:
- No cleanings are scheduled on major holidays. Bungalow will work with vendors to reschedule holiday cleanings within 5 business days of the original intended cleaning date
Scheduling / Rescheduling Cleans:
- Scheduling: Homes are serviced on a monthly cadence. You can view the schedule in your resident app. At this time we’re unable to accommodate requests that your home be cleaned on a specific day / time slot.
- Rescheduling: Residents can not request that a clean be rescheduled for a different day / time slot. Bungalow optimizes routes to ensure homes are close together. This schedule ensures that all of our houses get consistent and reliable cleaning. This also applies to areas of your home - if you’d like a bathroom serviced, make sure that it’s not in use when the cleaners are there. The cleaners are unable to wait for a room to be unoccupied in order to service it.
Timing:
Cleaners will only service homes between 8:30am-6:30pm local time Monday-Friday, so you never have to worry about after-hours disruptions. At this time we’re unable to provide a specific time slot due to the cleaners servicing a set number of homes throughout the day.
Visibility:
You can always see your next scheduled cleaning in the Bungalow mobile app. Residents are responsible for knowing when their cleanings will occur.